Help Centre

Delivery

Free UK delivery on orders over £99. Under £50 it's £8.95, and £50 to £99 it's £4.95. In-stock items are usually dispatched within 2 working days. Full delivery information, including the Highlands, islands and Europe

Returns & Refunds

Changed your mind? You have 14 days from delivery to tell us, and you don't need to give a reason. We refund the price and the standard delivery charge. How to return an item

Price Match Promise

Seen it cheaper at another UK retailer? Tell us before you buy and we'll match it. How the price match works

Buying Guides

Not sure what size, bulb or IP rating you need? Our buying guides explain it in plain English.

Frequently Asked Questions

Do you have a showroom?

Yes. You can see our lights in person at our showroom in Horsforth, Leeds. Opening hours and directions

Do you have a catalogue?

Our full range is online, with photos, dimensions and specifications on every product page.

How do I place an order?

Add the lights you want to your basket and go to checkout. You can check out as a guest or sign in to your account. If you'd rather order by phone, call 0113 2818 343.

Which payment methods do you accept?

We accept all major debit and credit cards. Payment is taken securely at checkout.

Is it safe to buy online with you?

Yes. Our checkout is encrypted and we never see or store your full card details.

What if an item is out of stock?

The product page shows the expected dispatch time. If an item is delayed after you order, we'll let you know and you can choose to wait or cancel for a full refund.

What if my order arrives damaged or faulty?

Contact us as soon as you can and we'll arrange a replacement or refund at no cost to you. See Returns & Refunds.

How do I access my account?

Select "Account" at the top of the page and sign in. New customers can create an account at checkout.

How do you use my data?

See our Privacy & Cookie Policy.