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Contact

 
Bridge End House, Low Lane, Horsforth, Leeds, LS18 4DF
 
Call: 0113 2818 343
 
Email: sales@thelighting-company.co.uk

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Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Company’s relationship with you in relation to this website.

The term "The Company" or "us" or "we" refers to the owner of the website - Mondial Lighting Company Limited - Company number 01931029. The term "you" refers to the user or viewer of our website.

If you require any further information please contact us at sales@thelighting-company.co.uk

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without The Company’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Website Disclaimer

The information contained in this website with regards to products is for general information only. The information is provided by our manufacturers, and we endeavour to keep the information on products up-to-date and correct as soon as possible when Manufacturers inform us of such changes to products.

The Company has the right to cancel orders before time of dispatch should there be an error within the website, product pricing or product description and the customer will be made aware of this by email and order will be refunded in full, you also have a legal right to end the contract because of something we have done wrong.

Through this website you are able to link to other websites which are not under the control of "The Company". We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, "The Company" takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Committed to Customer Satisfaction

Customer Feedback

Here is a sample of feedback from our customers, click here (opens in new tab) to see all of our 4.7   G o o g l e   customer reviews!

I recently bought a floor lamp from The Lighting Company and have to say that the customer service I received was nothing short of brilliant.

I ordered my lamp at 11.45 on Thursday morning and it arrived the next afternoon, delivered by FedEx, with the facility to track my parcel. During my contact with The Lighting Company, I found Caroline to be extremely helpful when the bulbs for my lamp were omitted from the package. She made sure they were sent First Class in the next day's post.

I would thoroughly recommend The Lighting Company and won't hesitate to use them again myself.

Lesley Yates

I purchased a light from your company in August this year which was supposed to come with bulbs but they were not with it, I e-mailed your company and these were quickly dispatched to me.

We only got the electrician the week before last and unfortunately he broke one of the decorative balls covering the bulbs, I e-mailed the company to enquire about a replacement and was delighted when I received this free of charge a couple of days ago.

Excellent customer service and would definitely recommend this company.

Roisin O'Hare

Outstanding customer service both in respect of scheduling delivery dates and subsequently when the manufacturer had left a glass shade out of one of the boxes.

Credit to Caroline, which I can see from this page is not for the first time - she was determined to sort out this problem which was not of their making, and was consistently friendly and positive, she is a credit to this company.

The lights are terrific and I would not hesitate to recommend them. PLEASE NOTE you need the hyphen in the web address as there is a similar named company with a similar address, but no hyphen.

Steven Hawkyard